Social MediaBrand Reputation
Dec 14, 2025
Brand reputation is how customers perceive your company. Positive reputation drives loyalty; negative can cause lasting damage.
Key strategies:
- Monitor mentions across platforms
- Respond promptly to feedback
- Encourage positive reviews
- Handle crises transparently
- Use social listening tools
Top tools: Brandwatch, Mention, Reputology, Google Alerts.
Learn more: Forbes Guide | HubSpot
